NetBorder^™ Suite for Contact Centers
Call Analyzer

Important outbound and proactive calling strategies need NetBorder Call Analyzer.

As Contact Centers try to:

• actively reach their customer base and prospects
• improve customer satisfaction and retention
• generate better overall performance from the resources at hand

Outbound and proactive calling strategies have become very important.

The NetBorder Call Analyzer software provides:

• Call Progress Analysis engine – the most accurate and resilient available on the market today
• Real-time call classification that is fast and reliable

It also drives the efficiency and quality of automated calling applications to unmatched levels.

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